Fequently Asked Questions

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How do Instant Cash Loans work? 

Instant Cash Loans are only available via Digital Banking! To apply, log in to Digital Banking and select Open Shares and Loans. 

Our Instant Cash Loans are based on your relationship with TRUE Community Credit Union, not your credit score! 

When you apply, the underwriting is automatic!  We call it Instant cash Loans for a reason; you will know if you are approved, and the cash will be deposited into your account in less than 60 seconds. 

Instant cash Loans are only available via digital banking 

This product is NOT available in-branch, phone, or website requests. 

What is the maximum amount I can borrow? 

Loan amounts range from $500.00 to $3,000.00. 

Are there any fees or restrictions? 

Yes, there is an application fee.  

The application fee is non-refundable. The fee is assessed at the time of application and charged to your TRUE Community Credit Union account regardless of whether the loan is approved, denied or declined. 

  • Applicants must be a member of TRUE Community Credit Union*  
  • Members must apply using digital banking (no in-branch requests, no website requests) 
  • Must have reoccurring direct deposit of pay or other benefits 
  • Requirement of direct deposit of at least $100 
  • Must be 18 years or older 
  • One Instant cash Loan at a time 

*For a TRUE QUICK CASH Loan, applicants must be a member for six months. 

How is the loan evaluated for approval? 

When evaluating your application, a loan decision takes into consideration your membership, including factors such as payment history and deposit activity. You must also be 18 years or older and the primary member to qualify. Unfortunately, this is not available to joint account holders. 

We will review the following: 

  • How long have you been a member of TRUE Community Credit Union 
  • How many electronic transactions do you have 
  • Review of payment history 

To improve your membership standing, you can do things like: 

  • Use TRUE Community Credit Union as your primary financial institution and have your pay or other benefits direct deposited into your account. 
  • Use your account regularly for daily purchases. 
  • Stay up to date on your loan payments. 
  • Avoid excessive overdrafts to your account. 

Can I have more than one loan at a time? 

No. Members are only allowed one Instant Cash loan at a time. 

How will I receive my loan proceeds? 

If approved, your loan will be deposited into the account you designated during the application process. 

Can I fund my loan in a branch? 

No. If approved, proceeds must be deposited into your account at the time of the application. 

How do my payments work? 

Upon approval, automatic payments are set up for you. 

When your loan is approved, you will be prompted to select a due date and automatic monthly payment pre-authorization. 

Depending on the due date selected, the first payment date may be no more than 45 days from funding. The automatic payments will be taken out of the same account the loan amount was deposited into. If the loan payment is not made within the grace period (15 days), a late payment fee may be assessed. 

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Kasasa Cash CalculatorDisclaimer

Use this calculator to determine your projected earnings from our Kasasa Cash account. Move the sliders or type in the numbers to see your potential rewards.

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  • Monthly ATM fees refunded**$0
Buy vs. Lease CalculatorDisclaimer

This calculator compares the costs of buying or leasing a vehicle. There are three sections to complete, and you can adjust and experiment with different scenarios.

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Share Certificate CalculatorDisclaimer

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Savings Goal CalculatorDisclaimer

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Simple Loan CalculatorDisclaimer

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Auto Loans

Loan Type Term up to Rate (APR**) As Low As
New Auto - 2025 Up to 60 Months 5.74%**
New Auto - 2025 61-72 Months 5.99%**
New Auto - 2025 73-84 Months 6.74%**
Used Auto - 2021-2024 Up to 60 Months 5.74%**
Used Auto - 2021-2024 61-72 Months 5.99%**
Used Auto - 2021-2024 73-84 Months 6.74%**
Used Auto 2020 & Older Up to 60 Months 5.99%**
Used Auto 2020 & Older 61-72 Months 6.74%**
Used Auto 2020 & Older 73-84 Months 6.99%**

**APR = Annual Percentage Rate  - As low as rate includes .25% discount for borrowers establishing and maintaining auto payment on their loan at the time of loan closing. 

All rates and terms are subject to change without notice. Rates listed are the lowest rates available at TRUE Community Credit Union to qualifying members with high credit scores. Actual rates may be higher and are determined by a member’s individual credit score. Add .25% for vehicles 5 years and older. 

Boat Loans

Loan Type Term Rate (APR**) As Low As
Boat (up to $19,999) Up to 72 Months 6.74%**
Boat ($20,000-$39,999) Up to 144 Months 7.74%**
Boat (> $40,000) Up to 180 Months 7.74%**

**APR = Annual Percentage Rate  - As low as rate includes .25% discount for borrowers establishing and maintaining auto payment on their loan at the time of loan closing.

All rates and terms are subject to change without notice. Rates listed are the lowest rates available at TRUE Community Credit Union to qualifying members with high credit scores. Actual rates may be higher and are determined by a member’s individual credit score.

Checking

Product Dividend Rate APY
Business Checking 0.10% 0.10%*

*APY = Annual Percentage Yield

Construction/Land Loans

Loan Type Terms Rate APR** as low as
Construction Loan 30 Year 3.500% 3.883%**
Construction Loan 20 Year 3.250% 3.711%**
Construction Loan 15 Year 3.000% 3.590%**
Construction Loan 10 Year 2.750% 3.595%**
Vacant Land Loan 5 Year Balloon / 30 Year Amortization 5.750% 5.985%**

**APR = Annual Percentage Rate

All rates based on credit experience and are subject to change without notice. Rates listed are the lowest rates available at TRUE Community Credit Union. Term listed is the maximum term available.

*Rates and APRs may vary depending on loan details, such as loan amount, loan-to-value, your credit, property type, purpose (purchase or refinance with cash-out vs. cash-out), occupancy (owner occupied or second home) and points paid. Rates are subject to change without notice. You will need to speak to one of our loan officers to obtain a specific quote or to lock a rate.

Credit Cards

Type Terms APR** as low as
TRUE Rewards Visa Non-Variable Rate (Risk Based Pricing Applies) 11.99%**
Visa Business Adjusts quarterly (Prime + 4.00%) 11.50%**
Visa Secured Non-Variable Rate 16.49%**

**APR = Annual Percentage Rate

All rates and terms are subject to change without notice. Rates listed are the lowest rates available at TRUE Community Credit Union to qualifying members with high credit scores. Actual rates may be higher and are determined by a member’s individual credit score.

Home Equity Loans

Product Terms Rate (APR**) As Low As
Home Equity Line of Credit Prime 7.50%**
Fixed Rate Home Equity Loan 5 Year 5.99%**
Fixed Rate Home Equity Loan 10 Years 6.50%**
Fixed Rate Home Equity Loan 15 Years 7.00%**

**APR = Annual Percentage Rate

If an appraisal is needed the cost is charged to the borrower and must be collected in advance. All home equity loans over $100,000 require an appraisal.

All rates based on credit experience and are subject to change without notice. Rates listed are the lowest rates available at TRUE Community Credit Union. Term listed is the maximum term available.  

HELOC rates adjust monthly based on prime rate plus a margin. They have a 3% floor rate for decreases in the adjusted rate. The index is the PRIME RATE as published in the WALL STREET JOURNAL, under Money Rates.

IRA and Coverdell Education Saving Account (ESA)

Description Rate APY*
ESA Share 0.25% 0.25%
IRA Traditional Share 0.25% 0.25%
IRA Roth Share 0.25% 0.25%
IRA Beneficiary Share
0.25% 0.25%

APY = Annual Percentage Yield

$500,000 is the maximum at the rates listed . Contact a member advisor for rates on higher amounts.

Mortgage Loans

Motorcycle

Loan Type Term Rate (APR**) As Low As
Motorcycles - 2021-2025 Up to 72 Months 7.24%**
Motorcycles - 2020 & Older Up to 72 Months 7.74%**

**APR = Annual Percentage Rate  - As low as rate includes .25% discount for borrowers establishing and maintaining auto payment on their loan at the time of loan closing.

All rates and terms are subject to change without notice. Rates listed are the lowest rates available at TRUE Community Credit Union to qualifying members with high credit scores. Actual rates may be higher and are determined by a member’s individual credit score.

Motorsports

Loan Type Terms Rates (APR**) As Low As
Motorsports - New & Used Up to 72 Months 8.74%**
Motorsports - 2020 & Older Up to 72 Months 9.24%**

 

**APR = Annual Percentage Rate  - As low as rate includes .25% discount for borrowers establishing and maintaining auto payment on their loan at the time of loan closing.

All rates and terms are subject to change without notice. Rates listed are the lowest rates available at TRUE Community Credit Union to qualifying members with high credit scores. Actual rates may be higher and are determined by a member’s individual credit score.

Personal Loans

Loan Type Term APR** as low as
Signature Loan Up to 72 Months 11.74%**

**APR = Annual Percentage Rate  - As low as rate includes .25% discount for borrowers establishing and maintaining auto payment on their loan at the time of loan closing.

All rates and terms are subject to change without notice. Rates listed are the lowest rates available at TRUE Community Credit Union to qualifying members with high credit scores. Actual rates may be higher and are determined by a member’s individual credit score.

RV Loans

Loan Type Term Rate (APR**) As Low As
RV (up to $19,999) Up to 72 Months 6.74%**
RV ($20,000 - $39,999) Up to 144 Months 7.74%**
RV (> $40,000) Up to 180 Months 7.74%**

 

**APR = Annual Percentage Rate  - As low as rate includes .25% discount for borrowers establishing and maintaining auto payment on their loan at the time of loan closing.

All rates and terms are subject to change without notice. Rates listed are the lowest rates available at TRUE Community Credit Union to qualifying members with high credit scores. Actual rates may be higher and are determined by a member’s individual credit score.

Savings

Product Dividend Rate APY
Business Savings 0.05% 0.05%*
Business High Yield Savings** - $10,000 - $50,000 2.956% 3.00%
Business High Yield Savings** - $50,000.01 and greater 3.682% 3.75%
Regular Shares, Shares Pledged and TRUE Money Tree 0.05% 0.05%*
Non-Interest Shares 0.00% 0.00%*
Club Accounts 0.05% 0.05%*

*APY = Annual Percentage Yield

** Must be funded with all new money

Share Certificates

Term Dividend Rate APY*
3 Months 1.495% 1.50%*
6 Months 4.169% 4.25%*
12 Months  3.928% 4.00%*
24 Months 3.445% 3.50%*
36 Months 2.230% 2.25%*
48 Months 1.980% 2.00%*
60 Months 1.735% 1.75%*

*APY - Annual Percentage Yield

All Term Share Certificates have a minimum deposit of $500, the rates and terms above are based on this minimum deposit amount. Contact a Member Service Representative for exact APYs for a specific amount and term.

Fees could reduce the earnings of the account.

$500,000 is the maximum at the rates listed . Contact a member advisor for rates on higher amounts.

Super Cash Money Market

Balance Dividend Rate APY
0 - $1999.99 0.000% 0.00%*
$2,000.01 - $50,000 0.50% 0.50%*
$50,000.01 - $100,000 0.60% 0.60%*
$100,000.01+ 0.70% 0.70%*

*APY = Annual Percentage Yield

Traditional/Roth/Education Coverdell Individual Retirement Accounts (IRAs)

Term Dividend Rate APY*
6 Month 4.169% 4.25%*
12 Months 3.928% 4.00%*
24 Months 3.445% 3.50%*
36 Months 2.230% 2.25%*
48 Months 1.980% 2.00%*
60 Months 1.735% 1.75%*

*APY = Annual Percentage Yield

$500,000 is the maximum at the rates listed . Contact a member advisor for rates on higher amounts.